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For volunteers & donors

How to actually help

Most people who want to help don't know where to start, so they donate used clothes or hand out granola bars from their car. This page is opinionated about what has impact — based on the same research summarized in our Learn section.

Ready to act?

Find shelters near you that accept volunteers

Type your city, zip, or postal code and we'll list nearby resources with phone numbers so you can ask about their current volunteer needs.

Find places near me →

If you have a few hours — volunteer

  • Serve a shift at a soup kitchen or shelter. Most need volunteers for meal prep and serving. Call ahead — they usually have a sign-up.
  • Make hygiene kits. Gallon ziplocs filled with: travel toothbrush + toothpaste, deodorant, bar soap, washcloth, comb, lip balm, hand wipes, a granola bar, and a pair of new socks. Drop off at the nearest shelter, or carry a few in your car to hand out directly.
  • Run a sock drive. Clean socks are the single most-requested item at almost every shelter. Easy to organize at a workplace, school, or church.
  • Join a street-outreach team. Most cities have an organized outreach team — sometimes through the library, a Continuum of Care, or a volunteer-led group like Mary's Place or Operation Sack Lunch. They can pair you with experienced outreach workers.

What to donate (and what not to)

Most useful

  • • Cash (lets organizations buy exactly what's needed today)
  • • New socks (the #1 requested item)
  • • New underwear
  • • Hygiene items (full size, not hotel)
  • • Sleeping bags & tents (for outreach)
  • • Sturdy backpacks
  • • Reusable water bottles
  • • Hand warmers (winter), sunscreen (summer)
  • • Bus passes / transit cards
  • • Pet food (many people have pets they won't leave)

Least useful

  • • Used clothing (overwhelmingly oversupplied)
  • • Stuffed animals, holiday decorations
  • • Old electronics
  • • Expired or perishable food in bulk
  • • "Inspirational" books, religious tracts
  • • Anything that requires storage shelters don't have

Rule of thumb: cash > new items > clean used items > old used items. When in doubt, call the shelter and ask what they actually need this month.

Effective charities by population

A non-exhaustive starting list of organizations that work at scale and publish outcomes. Always do your own diligence on local groups — small effective ones often beat large famous ones.

If you have political energy

The single largest lever on homelessness is the housing supply. Most of the variance between cities is explained by housing costs — and housing costs are set by zoning, permitting, and construction policy. Supporting more housing being built, of all kinds and especially at the low end, is the most consequential thing most voters can do.

  • • Show up to local zoning meetings.
  • • Support YIMBY ("yes in my backyard") groups in your city.
  • • Push your representatives to fund vouchers (Section 8 in the US; portable housing benefit in Canada).
  • • Oppose encampment criminalization laws; support outreach-and-housing alternatives.